Hotel Task Management &
Staff Operations App

Every message
becomes a job
with an owner.

Turn messages into actionable tasks. Track instantly, ensure accountability, and elevate service.

Zero training Nothing gets missed Less wasted work Everyone stays aligned
From chat to coordinated action
FASTER
Requests reach the right team sooner
CLEARER
Every task has an owner
BETTER
Guests get faster, more consistent service
S
Workplace
Sunrise Hotel
Today
Anna · 08:12 Done · 08:25
Group booking moved to 14 Sept
You · 08:27 Claimed by Emma
Room 901 needs extra towels
Tom · 09:02 Sent
Site inspection at 4pm
Double-tap to claim
Auto
Chat to task
Travel Massive Startup
Finalists
2026
The Pain&The Solution

Same message.
Two outcomes.

Before·A normal group chat

The request exists. The job doesn't.

Chats
Sunrise Hotel staff
Search
↓
D
Daily Operation
18 members
⚠ Room 901 needs extra towels — no owner · 0m
Message
No owner
Everyone assumes someone else handled it.
No deadline
Nothing happens until a guest complains.
No record
By Friday the GM can't tell what happened.
After·Chat-to-Task Model

Same message. That's the whole job.

S
Workplace
Sunrise Hotel
No open jobs.
Type it like a text.
Auto
Chat to task
Nobody sees this part.
The system routes it.
E
Workplace
Emma · Housekeeping
On shift.
Nothing waiting.
Auto
Chat to task
An owner
Claimed by a name, at a time, on the record.
A timer
Unclaimed too long, it escalates by itself.
A record
Every status change is logged and reportable.
App

Inside the app

The chat

One screen for everything.

S
Workplace
Sunrise Hotel
Today
Tom · 08:19Done · 08:40
Lobby AC not cooling
You · 08:27Claimed by Emma
Room 901 needs extra towels
Kitchen · 08:55Urgent
Champagne on ice for 901
Tom · 09:02Sent
Site inspection at 4pm
Double-tap to claim
Auto
Chat to task
The record

Every job a room ever had.

WhoanHub
Room history
Room history
6 job(s) · 405
Extra towels
Housekeeping
Done
25/08/2026, 03:07 · By Lily · Lead Ann
Done: 25/08/2026, 03:08
Aircon not cooling
Engineering
Done
24/08/2026, 21:14 · By Tom · Lead Daniel
Done: 24/08/2026, 22:02
Late check-out
Front Office
Done
22/08/2026, 09:41 · By Anna · Lead Anna
Done: 22/08/2026, 09:44
Minibar restock
F&B
Done
20/08/2026, 16:08 · By Grace · Lead Lily
Done: 20/08/2026, 16:35
The report

Who's actually keeping up.

Department productivity
Department Staff Open now Claimed Claim % On time Late On-time %
Housekeeping 3 2 17 90% 8 15 35%
Engineering 1 0 14 100% 9 9 50%
Front Office 2 3 6 67% 5 1 83%
Concierge 2 1 5 83% 4 1 80%
F&B 2 0 4 100% 4 0 100%
Kitchen 2 1 3 75% 3 0 100%
Laundry 2 1 3 75% 2 1 67%
Reservation 1 0 2 100% 2 0 100%
Spa 1 0 2 100% 2 0 100%
Security 1 0 1 100% 1 0 100%
Get started

Five hotels. No invoice.

Pricing
Free through 2026

The full app for five pilot properties. You get everything. We get the truth about what's missing.

Every feature, no tiers Unlimited staff accounts Setup & training included No card, no contract
3 of 5 pilot seats left
About us

From a hotelier, for hoteliers.

HNHuan Nguyen
Founder · 3 years in hospitality
“Three years at the front desk is long enough to learn where a shift breaks and how little of it a group chat can really hold.”

So WhoanHub follows one simple rule: raise productivity without asking anyone to learn a new system. Staff type the way they already do.

Travel Massive Startup
Finalists
2026
Top-five startup finalist
Travel Massive & HORECFEX Vietnam 2026
FAQ

Common questions

WhoanHub turns unstructured chat into actionable tasks. While standard apps bury guest requests in long threads, WhoanHub assigns every message a clear owner, deadline, and real-time status (To-Do, In Progress, Done). Nothing falls through the cracks.

WhoanHub is built for operational speed with zero tech expertise required. Housekeeping and maintenance staff can receive tasks, update statuses, and submit photo reports within minutes of using the app.

Yes. WhoanHub is fully cross-platform. Desktop users can operate via the Web Dashboard on PC, while mobile staff stay connected anywhere through our native iOS and Android apps.

WhoanHub is a standalone operations platform. For PMS integrations, we offer custom connections tailored to your existing systems. Contact our team to discuss your specific technical requirements.